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Guangzhou Carat Hotel, Guangzhou

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From50US$ /night
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03Apr2025Select date
Check-out
04Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

388 Guangyuan Zhong Road, Guangzhou, China, 510405

Guangzhou Carat Hotel is situated at the foot of Baiyun Mountain, an area known for its natural beauty. The hotel serves as an ideal base for exploring cultural sites like the Western Han Nanyuewang Museum and Chimelong Paradise. With its upscale amenities and comprehensive services, it caters to both leisure and business travelers. Its proximity to key attractions and transportation options enhances its appeal in the vibrant city of Guangzhou.

Location

Located in Baiyun District, the hotel is well-positioned for accessing local attractions such as Luhu Lake and the Guangzhou Museum of Art. Guangzhou Carat Hotel is roughly 18.5 miles from Guangzhou Baiyun International Airport, providing convenient transportation options. Guests can also explore nearby cultural sites and parks with ease.

Rooms

The hotel features 247 stylish guest rooms, all equipped with modern comforts. Each room includes air conditioning, a flat-screen TV with satellite channels, and tea and coffee making facilities. Guests can enjoy soothing features such as rain forest showers and bathtubs for relaxation after a busy day. Premium bedding and a no-window design contribute to a comfortable and peaceful environment.

Eat & Drink

Guangzhou Carat Hotel offers diverse dining experiences, including Chinese and Western cuisines. The on-site restaurants provide a blend of local flavors and international dishes. Guests can also unwind with cocktails and drinks in the hotel's spacious bar area. The dining options cater to a variety of tastes and dietary preferences.

Leisure & Business

The hotel includes both indoor and outdoor swimming pools, as well as a full-service spa offering massages and body treatments. For business travelers, there are facilities and support to ensure seamless event planning and execution. The expansive spaces allow for private functions, including weddings for up to 500 guests, ensuring all needs are met.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Without Window Room
Max:
2 persons
Bed options:
2 Single beds
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Superior Room
Max:
2 persons
Bed options:
1 King Size Bed
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Deluxe Room
Max:
2 persons
Bed options:
1 King Size Bed
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Getting around

A list of all available modes of transport

City Center
Guangzhou 2.4 mi
Airports
Guangzhou Baiyun International (CAN) 18.3 mi
Shenzhen Bao'an International (SZX) 60.6 mi
Train
Guangzhou Railway Station 1.6 mi
Guangzhou East Train Station 2.5 mi
Metro stations
Xiaobei 1.3 mi
Taojin 1.4 mi
Bus
Bus stop 2.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services

Spa & Leisure

  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room features

  • Ironing facilities
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Location

388 Guangyuan Zhong Road, Guangzhou, China, 510405
Map view
388 Guangyuan Zhong Road, Guangzhou, China, 510405
Nearby
In Baiyun Mountain
Nengren Temple
3400 ft
No.61-65 Fuyue Street
FengNian MeiShiJie
2100 ft
Restaurants
Ka Li Hotel Western Restaurant
2300 ft
GuangYuan Middle Road 388 Ka Li Hotel
LongFeng Restaurant
2300 ft
Guang Yuan Middle Road 388
Hua Hui La Chang
1.6 mi
Hua Jing Road 66-68 Ground Floor a
ShaHe Fen Cun
1.2 mi
GuangYuan Middle Road BaiYunShan

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Spacious rooms
Waterfall shower
Unreliable Wi-Fi
Limited dining options
7.0/10
Very good
Rooms
7.5
Location
5.9
Service
5.0
Dining
5.7
Guest reviews
7.0/10
based on 20 reviews
7.1
7.1/10 based on 148 reviews
Bill
United States of America, January  2025
8.4/10

I stayed at this hotel and found it to be a mixed experience. The location is great, right in the heart of Guangzhou, which made getting around easy. However, the service was lacking, and I faced some serious issues with the staff. On the bright side, the room was quite spacious and I loved the waterfall shower. Overall, while I appreciate the hotel's location and room quality, the service really needs improvement.

Rooms
8.0
The room was spacious, modern, and I particularly loved the waterfall shower. However, it didn’t have a window, which I found a bit odd.
Service
5.0
Unfortunately, the service was terrible. The staff was not very friendly, and I had a frustrating experience when I received counterfeit notes when exchanging currency. The communication barrier didn’t help either, as most of the staff spoke very little English.
Location
9.0
The location is fantastic, right in central Guangzhou, close to markets and public transport. However, it’s a hassle for taxis since they struggle with English.
Dining
5.0
The dining options were decent but became very basic and now cater more towards a Chinese palate, which might not suit international visitors as well.
Facilities
5.0
Facilities like the swimming pool were not well-maintained during my stay, which was disappointing.
John
United States of America, January  2025
6.4/10

I had a mixed experience at the hotel. The rooms were clean and quiet, but we faced issues with the shower and air conditioning. The staff was polite but could be more friendly, especially to foreigners. The location is quite isolated which makes it challenging to find transport or nearby dining options. Overall, it's decent value for the price, but there are some improvements needed.

Rooms
6.0
The rooms were clean and quiet, but we had a problem with the shower water not draining and the air conditioning wasn't great. I requested a non-smoking room, but it initially smelled of smoke. They did switch us to a better room.
Service
7.0
The service was kind and polite, but I think the staff could have been a bit friendlier, especially towards foreigners. They understood what I was saying, but communication could use some improvement.
Location
5.0
The hotel is in a rather confusing spot, and it's hard to find cabs since it's quite remote with no other restaurants nearby. I recommend carrying a card with the hotel's name in Chinese for taxi drivers.
Dining
7.0
Dining was quite good with enough options for both foreign and local tastes, but it closed too early for my liking.
Facilities
6.0
The facilities seemed adequate, although nothing particularly stood out during my stay.
Mike
United States of America, December  2024
7.2/10

I had a quite enjoyable stay at this hotel. The rooms were spacious and well-appointed, providing a comfortable retreat after a day out. The service was friendly and helpful, though the staff's English wasn't perfect. The location was a bit out of the way, making it necessary to rely on taxis, which took longer than expected. Dining was decent with a mix of options, but it could use some improvement in variety, especially for breakfast.

Rooms
8.0
The rooms were spacious and had a very comfortable bed, providing a quiet atmosphere perfect for rest.
Service
7.0
The staff was friendly and attentive, although their English was not very strong.
Location
6.0
The hotel is located a bit out of the way and requires taxis to reach most attractions, which can take longer than expected.
Dining
7.0
Dining was quite good, with enough options for both Chinese and international guests, but the breakfast could be more diverse.
Facilities
7.0
The hotel had good facilities, but nothing particularly stood out as exceptional.
Laura
United States of America, October  2024
5.8/10

I had a mixed experience at this hotel. The rooms were beautiful and comfortable, which I loved. However, the service was quite impolite and could definitely be more friendly, especially towards foreigners. The location is convenient but getting taxis can be a challenge. Overall, it’s a decent place for the price, but improvements are needed in service.

Rooms
8.0
The rooms are beautiful and comfortable.
Service
5.0
The staff was quite impolite and should be more friendly, especially with foreigners.
Location
6.0
The location is a bit out of the way and getting taxis can be difficult, but it’s not too far from central Guangzhou.
Dining
5.0
Dining options are limited and seem to cater more towards Chinese guests now, which could be off-putting for international visitors.
Facilities
6.0
The hotel offers basic facilities which could use some improvement.
Douglas
United States of America, October  2024
8.8/10

I had a pleasant stay at the hotel, as the rooms were spacious and had a nice soaking tub, though the shower drainage was an issue. The staff was friendly and helpful overall, but I did encounter some unprofessionalism. The location was decent, not too far from central Guangzhou, but it can be tricky for taxis to find it. The dining options were good, but it felt like the breakfast spread was simplified compared to before.

Rooms
7.0
The room was spacious with a great soaking tub, but the shower water didn’t drain properly, which was frustrating.
Service
7.0
The staff was generally kind and eager to help, although I did notice some moments of unprofessional behavior.
Location
6.0
The location is okay; it's not super far from the city, but it's best to carry a card with the hotel's name in Chinese for taxi drivers.
Dining
7.0
The dining experience was enjoyable with a good selection of dishes, though I think the breakfast could offer more variety.
Facilities
7.0
Facilities were decent, and I appreciated the daily cleaning and complimentary water bottles, but it could have been better overall.
Jeff
United States of America, October  2024
5.4/10

I had a pleasant stay at the hotel overall. The rooms were spacious and quiet, and I loved the waterfall shower feature. However, the service was a letdown since many staff members struggled with English and the Wi-Fi was unreliable. The hotel is located quite far from main attractions, requiring a taxi for most outings, which can be a hassle. The dining options also need improvement as they lacked variety.

Rooms
8.0
The rooms were quite spacious and featured a comfortable waterfall shower. However, I found it odd that there weren't any windows to look outside.
Service
5.0
While some staff tried to be friendly and help with English, there were quite a few unhelpful team members. The Wi-Fi was particularly frustrating, and I wish it worked better.
Location
5.0
The location was a bit disappointing as it's far from everything if you plan to walk; I often had to take a taxi which took a while to arrive.
Dining
5.0
Dining options were quite basic and didn't cater much to international tastes anymore, focusing mostly on non-vegetarian dishes.
Facilities
6.0
The facilities could use some improvement, especially regarding cleanliness in common areas.
Spacious rooms
Unreliable Wi-Fi
George
United States of America, October  2024
5.0/10

I had a bit of a mixed experience at this hotel. While it offered a nice level of cleanliness and comfort, I did face some issues with the service quality. The location was rather inconvenient, making it hard to access basic needs quickly. The dining options were not as varied as I had hoped, but the meals I tried were decent. Overall, it had its high points, but I think improvements are definitely needed in certain areas.

Rooms
6.0
The room was clean, which I valued greatly, but it smelled of smoke even though I had requested a non-smoking room. Thankfully, they changed my room later, but it was strange that the new room had no door.
Service
5.0
The service left a lot to be desired. The staff seemed untrained, barely spoke English, and there were significant issues like the Wi-Fi not working well, which was just frustrating.
Location
5.0
The location was poor and difficult to get taxis. I often had to cross the road just to find something basic. It felt a bit out of the way, which wasn't ideal.
Dining
5.0
The dining experience was quite basic compared to what I expected. It felt like it had lost its international edge and was more focused on Chinese cuisine, which may not suit all guests.
Facilities
5.0
The facilities had potential, but maintenance seemed to be lacking. For instance, the swimming pool wasn't clean, which was disappointing.
Alan
United States of America, October  2024
6.8/10

The hotel offers a relaxing and spacious atmosphere, with nice little luxuries in the rooms. However, the smoking smell in some areas and the less-than-ideal service really put a damper on my experience. The value for money is decent, but the location could be better if you're hoping to explore the city center easily.

Rooms
8.0
The rooms were spacious and had little luxuries, making for a comfortable stay.
Service
5.0
The service was lacking, as the staff seemed to focus on just basic tasks and didn't always attend to other areas.
Location
6.0
The location was a bit inconvenient since it wasn't in the city center and taxi drivers seemed unfamiliar with it.
Dining
7.0
Dining options were good, but the variety could use improvement to appeal to international tastes.
Facilities
6.0
Facilities were decent but felt somewhat basic rather than luxurious.
Philip
United States of America, September  2024
6.0/10

The hotel has a unique design and spacious rooms, and the bed was incredibly comfortable. However, I experienced issues with the Wi-Fi being slow and unreliable, and the service left much to be desired, especially with an unsettling incident concerning the currency exchange. The location is quite convenient for the Canton Fair, but the cleanliness in public areas was not up to par.

Rooms
8.0
The rooms were spacious and styled in a very unique way, making my stay quite comfortable, and the bed was superb.
Service
5.0
The service was disappointing; I encountered a serious issue where counterfeit notes were given during a currency exchange, and the staff was unhelpful in resolving the situation.
Location
6.0
The location is good for getting to the Canton Fair with various bus options, but it's a 30-minute walk, and it wasn't ideal for evening strolls or bar visits.
Dining
7.0
The dining options were mostly non-veg with limited vegetarian choices, but the food itself was filling and the buffet was quite nice.
Facilities
6.0
The facilities included everything you would expect; however, the public areas could use a bit more attention to cleanliness.
Arnold
United States of America, September  2024
5.6/10

I had a mixed experience at this hotel. On the plus side, the location is convenient for business meetings and close to Baiyun Mountain, making it easy to unwind after a long day. However, the service left a lot to be desired as the staff struggled with English, and the facilities, especially the swimming pool, were not up to standard. The value for money was decent, but I expected more overall.

Rooms
6.0
The room setup was a bit awkward as there was no door separating the toilet area, which felt uncomfortable while sharing the space with my partner. It was clean, but the lack of privacy was less than ideal.
Service
5.0
The service was disappointing, with almost no staff speaking English. I struggled to communicate, and the Wi-Fi was unreliable, only accessible for Chinese webpages, making it tough without my colleagues around.
Location
8.0
The location is pretty good, about a 30-minute walk to central Guangzhou, which worked for me. Just be sure to have the hotel card handy for taxi drivers since they don’t speak English.
Dining
5.0
The dining options have become quite basic and are more geared towards Chinese cuisine now, which probably won’t satisfy international guests looking for variety.
Facilities
5.0
The facilities could use improvement, especially the swimming pool, which wasn’t clean during my stay, detracting from my overall experience.
L.
United States of America, September  2024
6.2/10

I recently stayed at this hotel and I found it to be modern and comfortable with a decent experience overall. The rooms were nice, but I did notice some issues with the service that could use improvement, especially since the staff's English skills were limited. The location was a bit of a drawback as it's not center-stage for walking around, but it's close enough to Baiyun Mountain Park which was a plus. Dining options were basic and not as international as I hoped. For the price I paid, I expected a bit more.

Rooms
8.0
The rooms were modern and comfortable, but there were also windowless options that I didn't find very appealing.
Service
5.0
Service was friendly, but unfortunately not very efficient or well-trained, which was frustrating at times.
Location
6.0
The location isn't great if you're looking to be in the heart of the city, but it was convenient for visiting Baiyun Mountain Park.
Dining
5.0
The dining spread was that of a basic Chinese style, lacking the international options I was hoping for.
Facilities
6.0
Facilities were decent, but the pool could have been cleaner, which was disappointing.
Alexander
United States of America, September  2024
8.6/10

I had a pretty mixed experience at this hotel. On the positive side, the rooms were neat, tidy, and the bed was incredibly comfortable. However, accessing the location was a hassle since taxis had a hard time finding it, and the services could really use some improvement. Overall, it was an okay stay, but not without its challenges.

Rooms
8.0
The rooms were neat and tidy with a super comfortable bed, though they lacked a window, which felt a bit stuffy.
Service
5.0
The service was a letdown; I felt it could really improve as staff weren't very friendly or helpful.
Location
5.0
The location was very silent, which was nice, but it was difficult to find cabs, and there were no nearby restaurants.
Dining
Facilities
5.0
The facilities were pretty basic with no standout features to mention.
Jesse
United States of America, September  2024
7.4/10

I had a somewhat mixed experience at the hotel. While the rooms were spacious and comfortable with nice amenities, the service left much to be desired. The location was a bit tricky for taxi drivers, so be prepared. Dining options were decent but could use more variety. Overall, it offers good value for the room quality, but the service really puts a damper on things.

Rooms
8.0
The rooms were spacious, comfortable, and had a nice channel selection, which I really appreciated. The bathroom setup with a separate toilet was a great feature, making it easy to navigate.
Service
5.0
Unfortunately, the service was quite careless and unhelpful. The staff didn’t seem friendly, which was disappointing, especially when I faced issues with my payment.
Location
5.0
The location was a bit out of the way, which made it hard for taxi drivers to find. You definitely need to have the hotel card in Chinese to show them.
Dining
6.0
Dining options were decent, with some really yummy dishes like the Pork Belly. However, the choices were limited, especially for vegetarians.
Facilities
5.0
The hotel had good facilities, although the Wi-Fi was painfully slow and unreliable during my stay, which was quite frustrating.
George
United States of America, September  2024
7.8/10

I had a pleasant stay at the hotel, which featured modern rooms that were clean and well-equipped. The staff was incredibly friendly and tried their best to accommodate guests. However, the location was quite limiting for evening walks and nearby entertainment options, and the dining experience could use some improvements. Overall, the hotel offered good value for money, but there are certainly areas that need attention.

Rooms
8.0
The rooms were neat, tidy, and looked modern, though they felt a bit dark.
Service
9.0
The staff were very friendly and made an effort to communicate in English, which was appreciated.
Location
6.0
While the location is close to the metro, it was far from entertainment options and required a taxi for basic needs.
Dining
5.0
The dining options were decent, but the breakfast experience, in particular, wasn’t as good as I had hoped.
Facilities
7.0
The hotel had modern facilities, but nothing stood out as exceptional.
Tyler
United States of America, August  2024
7.6/10

I had a pretty mixed experience at this hotel. The rooms were spacious and unique in design, but I could hear a lot of noise from the highway, which was a bit off-putting. The service wasn’t great either, as the Wi-Fi was unreliable and some of the staff struggled with English. However, I found the location to be convenient for shopping. Overall, I would say it's decent value for the price, but there are definitely some areas for improvement.

Rooms
7.0
The rooms were spacious and had a novel design, but I was not a fan of the noise coming from the nearby highway.
Service
5.0
Service was lacking; staff seemed unhelpful and the Wi-Fi connection was not reliable.
Location
7.0
The location is good for shopping, especially with markets nearby, but it’s not ideal for evening walks or being close to the city center.
Dining
5.0
The dining options were very basic and lacked variety, especially for vegetarians.
Facilities
6.0
The hotel's facilities could use some attention; the pool was not particularly clean.
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Rooms and Guests2 Guests, 1 Room